Tufts University Status

All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational

Student Technologies Operational

Learning Management Systems Operational

Library Technologies Operational

Support Requests Operational

Email Operational

Clinical Services Operational

Financial Applications Operational

HR Applications Operational

Communication & Collaboration Operational

Web Applications Operational

Network Services Operational

Datacenter Services Operational

Research Technologies Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 2, 2026

No incidents reported today.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

Snaplogic Outage: Impacts access from Kuali Build to SalesForce and Service Now

Resolved - The Snaplogic production issue has been resolved and all services are now operational.

Thank you for your patience.
Feb 24, 14:06 EST

Investigating - Snaplogic, our integration platform, is experiencing production issues resulting in slowness which may impact connections for our KualiBuild Service to SalesForce and ServiceNow.

This impacts any Kuali Build apps that generate a case on TechConnect or Salesforce. Here are some examples:

- Computer Request
- Sponsored Accounts
- Research Administration Support Request
- TSS HR Payroll-related Forms (e.g., Overpayments, PFLMA Timesheet, System Access Request)
- TSS Finance-related Forms (e.g., Purchase Card, Travel Authorization)

Once we have more information about a resolution, we will post an update here.
Feb 23, 12:45 EST

Feb 23, 2026

Duo issues - phone calls, Microsoft applications

Resolved - The issues some individuals were seeing earlier with Duo have been resolved. If you continue to have repeated difficulties with Duo, please contact the 24x7 IT Service Desk at 617-627-3376 or it@tufts.edu.
Feb 23, 12:43 EST

Update - Duo continues to investigate the issues (using "phone" as a second factor, and authenticating to Microsoft applications). Next update: noon.
Feb 23, 11:03 EST

Investigating - TTS has been made aware of multiple issues with Duo. The first failure mode is with clients who use "phone" as a second factor. The second failure mode is when attempting to authenticate with Microsoft applications. Next update: 11:00
Feb 23, 10:16 EST

Egencia Travel Website Currently Unavailable

Resolved - The Egencia website, which Tufts uses for booking university travel, is back online.

Thank you for your patience while we resolved the issue.
Feb 23, 11:54 EST

Identified - The Egencia website, which Tufts uses for booking university travel, is still unavailable for Tufts users.

We are have isolated the issue and are working through a resolution. We will provide an update once a solution is in place.

In the meantime, you can still book travel by contacting Egencia directly by phone at (312) 741-6713.
Feb 23, 11:05 EST

Investigating - The Egencia website, which Tufts uses for booking university travel, is currently unavailable for Tufts users.

We are working to understand the cause and will provide updates as soon as more information becomes available. We do not yet have an estimated time for resolution.

In the meantime, you can still book travel by contacting Egencia directly by phone at (312) 741-6713.
Feb 19, 11:09 EST

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.