All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational
Student Technologies Operational
Learning Management Systems Operational
Library Technologies Operational
Support Requests Operational
Email Operational
Clinical Services Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration Operational
Web Applications Operational
Network Services Operational
Datacenter Services Operational
Research Technologies Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Data Warehouse & Tableau 9/17 Sep 17, 2026 19:00-21:00 EDT

Planned maintenance will be performed on the Data Warehouse and Tableau environments on Thursday, September 17 from 7-9 pm.

No outage is planned; however, users are asked to avoid logging in, running reports, or refreshing dashboards between 7:00 p.m. and 9:00 p.m. whenever possible to support maintenance activities.

We appreciate your cooperation.

Posted on Sep 14, 2026 - 12:49 EDT

Planned Absorb LMS (Tufts Learning Center) Outage - 9/18 Sep 18, 2026 08:00-11:00 EDT

The Absorb Learning Management System (LMS), which hosts the Tufts Learn Center, will be unavailable on Saturday, September 19, 2026, beginning at 8:00 p.m. EDT, while Absorb performs scheduled database infrastructure upgrades. The outage is expected to last approximately three hours. This work will help ensure the platform remains secure, reliable, and fully supported.
Thank you for your patience and understanding.

Posted on Sep 10, 2026 - 11:51 EDT

HPC Cluster Scheduled Maintenance 9/30/2026 12pm-6pm Sep 30, 2026 12:00-18:00 EDT

An HPC Cluster maintenance window is scheduled for Wednesday, September 30, 2026, from 12:00 PM to 6:00 PM to perform a Slurm upgrade.

Impact:
This maintenance will affect HPC login and compute services only, including the HPC clusters login and compute nodes, and OnDemand applications.

All jobs running during the maintenance window will be affected. Please plan your work on the Tufts HPC cluster accordingly and avoid scheduling jobs that will run during the maintenance window. Any jobs that are running when the maintenance begins will be terminated and need to be resubmitted once the cluster returns to service.

An announcement will be issued once the maintenance has been successfully completed, and HPC services have returned to normal operation.

Thank you for your understanding and cooperation.

Please contact us at tts-research@tufts.edu if you have any questions.

Posted on Sep 17, 2026 - 10:41 EDT

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - Yesterday's vendor-related authentication issues with SIS, eServe, and Peoplesoft Finance have been resolved. If you continue to have issues, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.
Sep 9, 06:54 EDT
Monitoring - The earlier vendor-related authentication issues affecting SIS, eServe, and Peoplesoft Finance have been resolved. If you continue to have trouble logging in to any of those sites, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.
Sep 8, 18:55 EDT
Update - TTS continues to investigate the authentication issues affecting SIS, eServe, and Peoplesoft Finance. At the moment all indications point to this being a vendor issue. Next update: 8:00 pm.
Sep 8, 18:36 EDT
Update - TTS continues to investigate the authentication issues with SIS and eServe. Next update: 6:30 pm.
Sep 8, 17:01 EDT
Update - TTS continues to investigate the authentication errors with SIS and eServe. Next update: 5:00 pm.
Sep 8, 16:00 EDT
Investigating - TTS has been made aware of authentication issues with SIS and eServe. Next update: 4:00.
Sep 8, 15:25 EDT

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:00 EDT
Scheduled - ArchivesSpace will be unavailable during this maintenance window while the system is upgraded from version 4.1.1 to 4.2.1. The update includes important accessibility improvements, along with changes to search indexing, record data, and other system components.

The upgrade itself is expected to be completed quickly; however, a full system reindex is required and can take 18–24 hours. ArchivesSpace will remain unavailable until the reindex is complete.

Aug 20, 15:19 EDT

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Sep 3, 2026

No incidents reported.