All Systems Operational
About This Site
Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.
If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu
If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/
Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)
Authentication Services
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Operational
Student Technologies
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Operational
Learning Management Systems
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Operational
Library Technologies
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Operational
Support Requests
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Operational
Email
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Operational
Clinical Services
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Operational
Financial Applications
Operational
HR Applications
Operational
Communication & Collaboration
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Operational
Web Applications
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Operational
Network Services
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Operational
Datacenter Services
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Operational
Research Technologies
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Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance: Firewall Transition – Saturday, December 20 at 6:00 a.m. Dec 20, 2025 06:00-07:00 EST
Tufts Technology Services (TTS) will transition to a new network firewall on Saturday, December 20, beginning at 6:00 a.m.
An outage of at least 30-minute is expected during the switch from the current firewall—now at end-of-life—to a newer, more secure system. During this window, access to Tufts-hosted services and applications may be temporarily unavailable.
What You Need to Know:
• Tufts-hosted applications (i.e., such as PeopleSoft, Axium, Data Warehouse, Tableau, Salesforce, ServiceNow, SIS, StringSoft) running in our on-campus Data Center—may experience brief interruptions during the transition.
• Cloud-based applications (e.g., Canvas, Microsoft 365, Zoom, Box) will remain accessible. If you are on campus, you will still have access to the network and can continue using single sign-on (SSO) for these services.
• While we do not anticipate major issues following the upgrade, some services may require restarts or additional steps to resume normal operation. Our teams will be actively monitoring and responding to any service needs.
This upgrade is a key step in enhancing the security and performance of Tufts’ network infrastructure.
Thank you for your patience and understanding.
For assistance after the maintenance, please contact the TTS Service Desk at it@tufts.edu or 617-627-3376.
Posted on Dec 01, 2025 - 12:10 EST
An outage of at least 30-minute is expected during the switch from the current firewall—now at end-of-life—to a newer, more secure system. During this window, access to Tufts-hosted services and applications may be temporarily unavailable.
What You Need to Know:
• Tufts-hosted applications (i.e., such as PeopleSoft, Axium, Data Warehouse, Tableau, Salesforce, ServiceNow, SIS, StringSoft) running in our on-campus Data Center—may experience brief interruptions during the transition.
• Cloud-based applications (e.g., Canvas, Microsoft 365, Zoom, Box) will remain accessible. If you are on campus, you will still have access to the network and can continue using single sign-on (SSO) for these services.
• While we do not anticipate major issues following the upgrade, some services may require restarts or additional steps to resume normal operation. Our teams will be actively monitoring and responding to any service needs.
This upgrade is a key step in enhancing the security and performance of Tufts’ network infrastructure.
Thank you for your patience and understanding.
For assistance after the maintenance, please contact the TTS Service Desk at it@tufts.edu or 617-627-3376.
Posted on Dec 01, 2025 - 12:10 EST