Tufts University Status

All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational

Student Technologies Operational

Learning Management Systems Operational

Library Technologies Operational

Support Requests Operational

Email Operational

Clinical Services Operational

Financial Applications Operational

HR Applications Operational

Communication & Collaboration Operational

Web Applications Operational

Network Services Operational

Datacenter Services Operational

Research Technologies Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

Snaplogic Outage: Impacts access from Kuali Build to SalesForce and Service Now

Resolved - This incident has been resolved.
Apr 8, 16:52 EDT

Update - We continue to monitor the Snaplogic service and services that depend on it while the vendor continues to monitor and fix performance issues. We will update the community when there is a resolution. Thanks for your patience.
Mar 5, 16:09 EST

Update - Intermittent disruptions are possible for the remainder of today during vendor emergency maintenance to revert to a prior release with normal levels of stability expected. We will notify the community when things are resolved.
Mar 3, 15:17 EST

Monitoring - SnapLogic identified the issue and have implemented remediation actions to mitigate the impact.

The SnapLogic platform is currently stable and a permanent patch is in development and will be deployed shortly.

We are actively monitoring recovery progress and will provide further updates as improvements are completed.
Mar 3, 12:20 EST

Investigating - Snaplogic, our integration platform, is experiencing production issues resulting in slowness which may impact connections for our KualiBuild Service to SalesForce and ServiceNow.

This impacts any Kuali Build apps that generate a case on TechConnect or Salesforce. Here are some examples:

- Computer Request
- Sponsored Accounts
- Research Administration Support Request
- TSS HR Payroll-related Forms (e.g., Overpayments, PFLMA Timesheet, System Access Request)
- TSS Finance-related Forms (e.g., Purchase Card, Travel Authorization)

Once we have more information about a resolution, we will post an update here.
Mar 3, 10:06 EST

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.