All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational
Student Technologies Operational
Learning Management Systems Operational
Library Technologies Operational
Support Requests Operational
Email Operational
Clinical Services Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration Operational
Web Applications Operational
Network Services Operational
Datacenter Services Operational
Research Technologies Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Canvas outage
Resolved - Canvas is operational. If you continue to have trouble accessing Canvas, please email canvas@tufts.edu.
May 8, 14:35 EDT
Monitoring - Canvas is operational again.

If you continue to have issues with Canvas, please email canvas@tufts.edu
May 8, 08:23 EDT
Update - Canvas (the student LMS) remains unavailable due to a widespread vendor issue. TTS recommends not logging in to Canvas until further notice. For further information, see:
https://tufts.app.box.com/s/y1tgoptdp2ncsjtedn0bhw6agzvy39p4
May 7, 19:51 EDT
Investigating - TTS has been impacted by the nationwide Canvas outage (the student LMS). Next update: 8:00

For more up-to-date information, see the vendor's webpage: https://status.instructure.com/
May 7, 17:03 EDT
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Cooling issues affecting some infrastructure services (wired ethernet in Medford, VDI)
Resolved - This incident has been resolved.
Apr 30, 19:35 EDT
Monitoring - TTS has confirmed that the earlier cooling issues in one of our data centers have been resolved. If you continue to have trouble with any Tufts system, particularly wired/wireless networking, VDI, or Pay for Print, please contact the 24x7 IT Service Desk at 617-627-3376 or it@tufts.edu.
Apr 30, 14:21 EDT
Update - TTS is continuing to work with techs to mitigate the cooling issue in one of our data centers. Pay for Print remains unavailable. Other services should be restored. Next update: 2pm.
Apr 30, 12:08 EDT
Update - TTS has identified the cooling issue and is working with techs to mitigate them. Wired & wireless network issues should now be resolved, but other systems (including Pay for Print) remain unavailable. Next update: noon

If you are still having trouble with wireless or wired networks, please contact the 24x7 IT Service Desk at 617-627-3376 or it@tufts.edu
Apr 30, 10:50 EDT
Identified - TTS has identified the cooling issues in our data center and work is ongoing to remediate them. You may continue to experience issues with VDI, networking, and Pay for Print until the issues are resolved. Next update: 10:30
Apr 30, 09:06 EDT
Investigating - TTS has been made aware of cooling issues at one of our data centers that is affecting wired (ethernet) in Medford, VDI (Virtual Desktop), and other services. Next update: 9:00
Apr 30, 07:30 EDT
Apr 29, 2026
Microsoft Outlook (Classic) issues
Resolved - This incident has been resolved.
Apr 29, 17:25 EDT
Monitoring - The earlier issues with Microsoft Outlook (Classic) have been resolved. If you continue to have difficulties using Classic Outlook, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.
Apr 29, 12:35 EDT
Investigating - TTS has been made aware of issues that some people are having with Microsoft Outlook (Classic). A workaround is to use Outlook Web Access https://outlook.office.com/

Next update: 10:00
Apr 29, 09:02 EDT
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