All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational
Student Technologies Operational
Learning Management Systems Operational
Library Technologies Operational
Support Requests Operational
Email Operational
Clinical Services Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration Operational
Web Applications Operational
Network Services Operational
Datacenter Services Operational
Research Technologies Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ArchivesSpace Upgrade Friday, Sept 4 at 5:00 p.m. – Sunday, Sept 6 at 12:00 p.m. Sep 4, 2026 17:00 - Sep 6, 2026 12:00 EDT

ArchivesSpace will be unavailable during this maintenance window while the system is upgraded from version 4.1.1 to 4.2.1. The update includes important accessibility improvements, along with changes to search indexing, record data, and other system components.

The upgrade itself is expected to be completed quickly; however, a full system reindex is required and can take 18–24 hours. ArchivesSpace will remain unavailable until the reindex is complete.
Posted on Aug 20, 2026 - 15:19 EDT
Sep 3, 2026

No incidents reported today.

Sep 2, 2026
Microsoft Outlook issues
Resolved - The primary remediation has been deployed across the majority of impacted infrastructure and service availability remains stable above 99%.
Sep 2, 13:02 EDT
Update - Microsoft reports service availability remains stable above 99 percent and they expect the majority of users should no longer be seeing impact from this issue. Next update: 1:00 PM
Sep 2, 08:02 EDT
Update - Microsoft continues to monitor the deployment of the fix for any remaining pockets of impact before determining whether any additional corrective actions are required. They continue to investigate remaining reports of impact and evaluate additional actions to support full service recovery. Next update: Wednesday, September 2, 2026 at 8:00 AM.
Sep 1, 17:20 EDT
Update - Microsoft continues to monitor the deployment of the fix for any remaining pockets of impact before determining whether any additional corrective actions are required. They are investigating remaining reports of impact and evaluating additional actions to support full service recovery. Next update 5:00 PM.
Sep 1, 15:22 EDT
Update - Microsoft continues to monitor the deployment of the fix for any remaining pockets of impact before determining whether any additional corrective actions are required. Next update 3:00 PM.
Sep 1, 12:09 EDT
Update - Microsoft continues to monitor the deployment of the fix for any remaining pockets of impact before determining whether any additional corrective actions are required. Next update 12:00 PM.
Sep 1, 09:59 EDT
Monitoring - Microsoft reports they have deployed a fix. They are monitoring and will address remaining issues as they are identified. Next update: 10:00 AM.
Sep 1, 08:04 EDT
Update - Microsoft continues to investigate the widespread issues with their M365 platform, including (but not limited to) Microsoft Outlook. Next update: 9/1/2026 8:00 am
Aug 31, 19:56 EDT
Update - Microsoft continues to investigate the widespread issues with their M365 platform, including (but not limited to) Microsoft Outlook. Next update: 8:00 pm
Aug 31, 18:38 EDT
Update - Microsoft continues to investigate the widespread issues with their M365 platform, including (but not limited to) Microsoft Outlook. Next update: 6:30 pm
Aug 31, 17:04 EDT
Update - Microsoft continues to investigate the widespread issues with their M365 platform, including (but not limited to) Microsoft Outlook. Next update: 5:00 pm
Aug 31, 15:31 EDT
Update - Microsoft continues to investigate the widespread issues with their M365 platform, including (but not limited to) Microsoft Outlook. Next update: 3:30 pm
Aug 31, 14:42 EDT
Update - Microsoft continues to investigate the issues with its Outlook (Exchange) platform. This issue is not local to Tufts. Next update: 2:30 pm
Aug 31, 13:28 EDT
Investigating - TTS has been made aware of issues with Microsoft Outlook. Next update: 1:30 pm
Aug 31, 12:26 EDT
Sep 1, 2026
Aug 31, 2026
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Tufts HPC Cluster Scheduled Maintenance - 8/25/2026 6 am – 12 pm
Completed - The scheduled maintenance has been completed.
Aug 25, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 06:00 EDT
Scheduled - An HPC Cluster maintenance window is scheduled for Tuesday, 8/25/2026, 6AM - 12PM

This outage impacts most of the HPC services. It includes the new HPC clusters (login and compute nodes), new OnDemand applications, and Tier 1 HPC storage access from the HPC cluster. All running jobs during the maintenance window will be affected.

Please plan your work on the Tufts HPC cluster accordingly to avoid the maintenance window. Any jobs running on the cluster during the maintenance will need to be resubmitted once the cluster returns to service. An announcement will be issued upon completion of the maintenance.

Please contact us at tts-research@tufts.edu if you have any questions.
Aug 10, 13:54 EDT
Aug 24, 2026
Planned Maintenance: Upgrade Harvest on 8/24
Completed - The scheduled maintenance has been completed.
Aug 24, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 19:00 EDT
Scheduled - Upgrade Harvest at the Vet School to bring it from Version 13 to currently available version of 15.
Aug 20, 15:27 EDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
TechConnect Scheduled Maintenance on August 20
Completed - The scheduled maintenance has been completed.
Aug 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 18:00 EDT
Scheduled - TechConnect (ServiceNow) will undergo a scheduled upgrade from the Yokohama release to the Australia release on August 20.

During the maintenance window, TechConnect may be temporarily unavailable or experience intermittent service. The upgrade will help ensure we remain current with ServiceNow's latest platform enhancements, security updates, and capabilities.
Aug 13, 12:46 EDT
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