All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services Operational
Student Technologies Operational
Learning Management Systems Operational
Library Technologies Operational
Support Requests Operational
Email Operational
Clinical Services Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration Operational
Web Applications Operational
Network Services Operational
Datacenter Services Operational
Research Technologies Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: Zoom (non-HIPAA) | Thursday, October 1, 2026 | 10:00–11:00 p.m. ET Oct 1, 2026 22:00-23:00 EDT

Tufts will perform scheduled Single Sign-On (SSO) maintenance for the primary Zoom (non-HIPAA) instance on Thursday, October 1, from 10:00–11:00 p.m. ET.

Users who are already logged in to Zoom should not experience any disruption or change in functionality. During the maintenance window, users attempting to log in to their Zoom accounts may experience temporary issues accessing the service.

We appreciate your patience while this maintenance is completed.
Posted on Sep 24, 2026 - 08:08 EDT

Peoplesoft Finance offline 10/9 at 5pm until 10/11 at 8am Oct 9, 2026 17:00 - Oct 11, 2026 08:00 EDT

Peoplesoft Finance will be unavailable from Friday October 9 at 5pm until Sunday October 11 at 8am. This includes EREQ, check vouchers, P-Card reconciliation, PO/Payment Inquiries, capital expenditure authorization, and nVision reporting. When the system comes back up on October 11, initial sluggishness may occur.
Posted on Sep 28, 2026 - 12:24 EDT

Sep 30, 2026

HPC Cluster Scheduled Maintenance 9/30/2026 12pm-6pm
Completed - The scheduled maintenance has been completed.
Sep 30, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 12:00 EDT
Scheduled - An HPC Cluster maintenance window is scheduled for Wednesday, September 30, 2026, from 12:00 PM to 6:00 PM to perform a Slurm upgrade.

Impact:
This maintenance will affect HPC login and compute services only, including the HPC clusters login and compute nodes, and OnDemand applications.

All jobs running during the maintenance window will be affected. Please plan your work on the Tufts HPC cluster accordingly and avoid scheduling jobs that will run during the maintenance window. Any jobs that are running when the maintenance begins will be terminated and need to be resubmitted once the cluster returns to service.

An announcement will be issued once the maintenance has been successfully completed, and HPC services have returned to normal operation.

Thank you for your understanding and cooperation.

Please contact us at tts-research@tufts.edu if you have any questions.
Sep 17, 10:41 EDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Stringsoft (Vet clinical system) outage 9/27/2026 10pm - 9/28/2026 6am
Completed - The scheduled maintenance has been completed.
Sep 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:00 EDT
Scheduled - StringSoft will be unavailable from Sunday 9/27/2026 at 10pm until Monday 9/28/2026 at 6am. Treatment plans for StringSoft will be generated at 9:00 PM on Sunday, 9/27/2026 and will cover until 8:00 AM on Monday, 9/28/2026. The treatment plans are located on the Vet Q:\ drive in the TreatmentSheets folder Q:\TreatmentSheets.
Sep 18, 09:09 EDT

Sep 27, 2026

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Canvas issues
Resolved - The issues with Canvas logins have been resolved. If you continue to have difficulty with logging in to Canvas, please email canvas@tufts.edu.
Sep 22, 10:08 EDT
Monitoring - The earlier login issues with Canvas have been resolved. If you continue to have issues with logging in to Canvas, please email canvas@tufts.edu.
Sep 21, 18:09 EDT
Update - TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

If you continue to have difficulties logging in to Canvas, please email canvas@tufts.edu.
Sep 21, 17:29 EDT
Update - TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

Next update: 4:00 pm.
Sep 21, 14:43 EDT
Update - TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

Next update: 2:30 pm.
Sep 21, 13:28 EDT
Investigating - TTS has been made aware of intermittent issues with Canvas logins. Next update: 1:30 pm
Sep 21, 12:29 EDT

Sep 21, 2026

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Planned Absorb LMS (Tufts Learning Center) Outage - 9/18
Completed - The scheduled maintenance has been completed.
Sep 18, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 EDT
Scheduled - The Absorb Learning Management System (LMS), which hosts the Tufts Learn Center, will be unavailable on Saturday, September 19, 2026, beginning at 8:00 p.m. EDT, while Absorb performs scheduled database infrastructure upgrades. The outage is expected to last approximately three hours. This work will help ensure the platform remains secure, reliable, and fully supported.
Thank you for your patience and understanding.
Sep 10, 11:51 EDT

Sep 17, 2026

Planned Maintenance: Data Warehouse & Tableau 9/17
Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 EDT
Scheduled - Planned maintenance will be performed on the Data Warehouse and Tableau environments on Thursday, September 17 from 7-9 pm.

No outage is planned; however, users are asked to avoid logging in, running reports, or refreshing dashboards between 7:00 p.m. and 9:00 p.m. whenever possible to support maintenance activities.

We appreciate your cooperation.
Sep 14, 12:49 EDT

Sep 16, 2026

No incidents reported.

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