Monitoring - Most of the Audio Visual spaces are operational at this time. We will continue to monitor.

If you encounter any issues, please report them to the TTS Help Desk by calling 617-627-3376 or emailing it@tufts.edu.

Jul 02, 2025 - 09:58 EDT
Identified - Following yesterday’s power outage, some buildings continue to experience lingering issues due to power loss. Certain systems remain affected, and some meeting rooms and Zoom-enabled spaces are currently offline.

Electricians and AV staff are actively working to assess and resolve the situation.

If you encounter any issues, please report them to the TTS Help Desk by calling 617-627-3376 or emailing it@tufts.edu.

Jul 01, 2025 - 09:22 EDT

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services ? Operational
Student Technologies ? Operational
Learning Management Systems ? Operational
Library Technologies ? Operational
Support Requests ? Operational
Email ? Operational
Clinical Services ? Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration ? Operational
Web Applications ? Operational
Network Services ? Operational
Datacenter Services ? Operational
Research Technologies ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

Unresolved incident: Power Outage Update: Ongoing Electrical and Meeting Room Impacts.

Jul 1, 2025
Jun 30, 2025
Resolved - The issues that were occurring with Apptricity last week have been resolved. If you have any difficulty with Apptricity, please clear your cache and cookies. After that, if you continue to have trouble, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.
Jun 30, 13:52 EDT
Investigating - Apptricity is having sporadic system issues due to high volume. Our Cloud vendor is investigating.
Jun 25, 12:07 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Jun 24, 2025
Resolved - TTS has resolved the earlier heat-related HVAC issues. If you continue to have difficulty with Wifi, VDI, or authentication, please contact the 24x7 IT Service Desk at 617-627-3376 or it@tufts.edu
Jun 24, 19:59 EDT
Monitoring - TTS has resolved the earlier heat-related HVAC issues. If you continue to have difficulty with Wifi, VDI, or authentication, please contact the 24x7 IT Service Desk at 617-627-3376 or it@tufts.edu"
Jun 24, 17:47 EDT
Identified - TTS staff have worked with the Uninterruptible Power Supply (UPS) vendor to get it back online. Services are restoring and staff are monitoring restoration. Next update: 6:00 p.m.
Jun 24, 16:43 EDT
Investigating - TTS is aware of several systems & services that have been disrupted due to heat related HVAC issues. Responsible staff are on site investigating. Next update: 4:30 p.m.
Jun 24, 15:59 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.