All Systems Operational

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Authentication Services   ? Operational
Student Technologies   ? Operational
Learning Management Systems   ? Operational
Library Technologies   ? Operational
Support Requests   ? Operational
Email   ? Operational
Clinical Services   ? Operational
Financial Applications   Operational
HR Applications   Operational
Communication & Collaboration   ? Operational
Web Applications   ? Operational
Network Services   ? Operational
Datacenter Services   ? Operational
Research Technologies   ? Operational
Other   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Tufts Standard Maintenance Windows Apr 8, 00:00 - Apr 8, 00:00 EST
Scheduled maintenance will primarily be performed during the days/times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)
Posted on Apr 7, 16:08 EDT
Past Incidents
Dec 18, 2017

No incidents reported today.

Dec 17, 2017
Completed - The scheduled maintenance has been completed.
Dec 17, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 14:00 EST
Scheduled - The PeopleSoft Financials application will be upgraded over the weekend of Dec 15th. During the upgrade process the PeopleSoft Financials application will be unavailable after 2pm on Friday 12/15/2017.

The application is expected to back online and available for normal activity before the start of the business day Monday 12/18/2017.
Dec 13, 14:37 EST
Dec 16, 2017

No incidents reported.

Dec 15, 2017
Resolved - TTS service tests show issue is resolved. We will continue to monitor closely and follow-up with our vendor. Thank-you for your patience during this brief service disruption. Should you experience any further issues, please report to the Service Desk.
Dec 15, 12:48 EST
Investigating - TTS is aware of reports of inbound phone calls not reaching Tufts. We are in contact with our vendor as there may be a broader problem. More information in 30-minutes.
Dec 15, 12:39 EST
Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017
Resolved - TTS staff members have resolved the issue with Data Center Services. Network services are restored and applications/services are available. Any remaining issues should be reported to the Service Desk.
Dec 12, 09:15 EST
Update - TTS staff members continue to actively work on the current issues with Data Center Services. Next update in 30 minutes.
Dec 12, 08:40 EST
Update - TTS staff is aware and actively trying to resolve the current outage of Data Center Services. This outage is currently affecting enterprise applications such as email and trunk. Thank you for your patience while we work towards a full resolution of this issue.
Dec 12, 08:03 EST
Update - TTS staff members continue to actively work on the current issues with Data Center Services. Next update in 30 minutes.
Dec 12, 07:41 EST
Investigating - We are currently experiencing an issue with Data Center Services. TTS staff members are aware of the issue and is actively working to resolve it. Next update in 30 minutes.
Dec 12, 07:16 EST
Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017
Completed - The scheduled maintenance has been completed.
Dec 9, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 EST
Scheduled - Tufts University is performing upgrades to the Cisco phone and chat (instant messaging) systems between 6am-10am Saturday 12/09. During this time, the physical phone services will remain available. Cisco Jabber will be unavailable for up to 45 mins during the process.
Dec 8, 16:05 EST
Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.