Partially Degraded Service

About This Site

Welcome to the Tufts University Status Page for IT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Scheduled maintenance will primarily be performed during the days and times shown below.
Monday through Friday 6:00AM to 8:00AM
Monday through Friday 8:00PM to 10:00PM
Friday 12:00AM to 2:00AM (Thursday overnight)
Sunday 6:00AM to 10:00AM (Sunday morning)

Authentication Services ? Operational
Student Technologies ? Operational
Learning Management Systems ? Operational
Library Technologies ? Operational
Support Requests ? Operational
Email ? Operational
Clinical Services ? Operational
Financial Applications Operational
HR Applications Operational
Communication & Collaboration ? Operational
Web Applications ? Degraded Performance
Network Services ? Operational
Datacenter Services ? Operational
Research Technologies ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2020
Resolved - Resolved
Oct 30, 13:52 EDT
Investigating - Tufts University is aware of an issue with EMS/ReserveTufts and working with the vendor to resolve. Next update at noon or sooner, if resolved. Thanks for your patience while we work through this service disruption.
Oct 30, 10:51 EDT
Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Resolved - All issues that were affecting our Tufts Summer St Data Center has been resolved. If you're still experiencing any issues please contact the Tufts Service Desk.

TTS Service Desk
617-627-3376
Oct 17, 11:33 EDT
Identified - The problem has been isolated and service is being restored.
If you continue to have issues after 9:15 AM please contact the service desk.
You can contact the TTS service desk by emailing it@tufts.edu or calling 617-627-3376
Oct 17, 08:59 EDT
Investigating - TTS is aware of an issue affecting our Tufts Summer St Datacenter. We are actively investigating and more information will be provided shortly at 9am.
Oct 17, 08:15 EDT
Oct 16, 2020

No incidents reported.