Jabber login trouble

Incident Report for Tufts University

Resolved

Jabber issues have been resolved. If you continue to have trouble with logging in to Jabber, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.

Posted Feb 29, 2024 - 15:27 EST

Monitoring

A fix for the Jabber login issues has been implemented and we are monitoring results. If you continue to have trouble with logging in to Jabber, please contact the 24x7 IT Service Desk at it@tufts.edu or 617-627-3376.

Posted Feb 29, 2024 - 09:12 EST

Investigating

TTS has been made aware of some people having trouble logging in to Jabber. We are investigating this. Next update: 9:30 a.m.

Posted Feb 29, 2024 - 08:18 EST

This incident affected: Communication & Collaboration.