Canvas issues

Incident Report for Tufts University

Resolved

The issues with Canvas logins have been resolved. If you continue to have difficulty with logging in to Canvas, please email canvas@tufts.edu.
Posted Sep 22, 2026 - 10:08 EDT

Monitoring

The earlier login issues with Canvas have been resolved. If you continue to have issues with logging in to Canvas, please email canvas@tufts.edu.
Posted Sep 21, 2026 - 18:09 EDT

Update

TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

If you continue to have difficulties logging in to Canvas, please email canvas@tufts.edu.
Posted Sep 21, 2026 - 17:29 EDT

Update

TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

Next update: 4:00 pm.
Posted Sep 21, 2026 - 14:43 EDT

Update

TTS continues to investigate intermittent issues with Canvas logins. A workaround is to switch to a different wireless network (e.g. hotspot from your phone), or to use the Tufts VPN (Cisco Secure Client) from on campus. https://access.tufts.edu/vpn

Next update: 2:30 pm.
Posted Sep 21, 2026 - 13:28 EDT

Investigating

TTS has been made aware of intermittent issues with Canvas logins. Next update: 1:30 pm
Posted Sep 21, 2026 - 12:29 EDT
This incident affected: Learning Management Systems.