There are currently audio issues with external incoming telephone calls to numbers that go through Menu Trees. When external callers press options off of menu trees they are unable to speak to the telephone that they are connected to.
Internal calls to menu trees are functioning normally. Calls from external numbers to telephones that do not go through menu trees are also functioning normally. Outbound calling is not affected.
Telecommunications is actively working to resolve this issue. If your department is affected, please email firstname.lastname@example.org
and Telecommunications can work with you to determine if the menu can be bypassed while the issue is being resolved.